FAQs – Frequently asked questions

WHERE DO YOU OPERATE?

We are based in Sydney/Australia and operate mainly within Sydney, Wollongong, Central Coast and to the Blue Mountains. However, we are able to cater for bigger events anywhere in Australia and have managed events in Melbourne, Brisbane, Adelaide and Perth. In 2017 we will expand our collaboration with partners in all major Australian cities to provide full-service events Australia wide.

DO YOU CATER FOR PRIVATE FUNCTIONS AS WELL?

Yes, we do. We cater for all types of functions corporate and private.

CAN YOU CATER AT THE LAST-MINUTE?

Yes, where possible. We will be more than happy to oblige last minute orders. Simply give us a call on 0412-984221 to discuss your requirements and we’ll do our very best to accommodate your order.

DO YOU PROVIDE STAFF?

Yes, we do. We come with friendly, professional food safety and RSA trained staff. Our staff will be on site for the whole duration of a booking and run the function for you.

ARE YOU INSURED?

Yes, we have all necessary Workers Compensation as well as Product and Liability insurance policies.

DO YOU COMPLY WITH FOOD SAFETY STANDARDS?

Yes, we are a notified business with the NSW Food Authority and comply with the latest regulations including Food Safety Supervisor certified staff (FSS) on site.

CAN YOU CATER INSIDE OFFICES?

Yes! – We do cater inside offices and venues fitted with smoke alarms and sprinkler systems. We usually cook our Hut Dogs on a BBQ (both gas and electric versions available) but can also boil them (Frankfurters only). When BBQ-ing we do generate just a little bit of smoke, but in 100s of indoor functions this has never been an issue.

ARE SMOKE ALARMS OR SPRINKLER SYSTEMS A PROBLEM?

We have done 100s of functions in the past in offices and indoor venues without triggering a smoke alarm or sprinkler system. We generate minimal smoke and no excessive heat. However if you are very worried we can just go with boiled sausages (Frankfurters) only.

ARE YOU “JUST” OFFERING GERMAN HOT DOGS?

While our German Hut Dogs™ are our most popular product, we also offer a variety of salads, pretzels, hot chips with our BBQ buffet catering, German-inspired finger food, dessert and breakfast options and more.

Also ask us about our other Hut Dog™ creations such as American Hot Dogs, Spanish Hot Dogs, Jamaican Hot Dogs, Mexican Hot Dogs and many more if you`re after something a little different.

CAN YOU ALSO PROVIDE DRINKS?

Yes, we can provide a variety of hot and cold beverage options. From early 2017 we will also offer a full bar service with German and Australian craft beer, wine, spirits and more including the provision of hire equipment such as glassware, beer-tap systems and more.

DO YOU OFFER VEGAN OR VEGETARIAN OPTIONS?

Yes, we use Suzy Spoons vegetarian sausages for our vegan and vegetarian Hot Dog range and have a number of vegetarian salads and finger food options.

ARE YOUR SAUSAGES GLUTEN FREE?

Yes, we use only top quality German butchered gluten free sausages free from any artificial flavours, colours or preservatives.

DO YOU OFFER KOSHER DOGS (SAUSAGES)?

Yes, we do offer top quality kosher hot dog catering on request.

DO YOU OFFER HALAL DOGS (SAUSAGES)?

Yes, we do offer top quality halal hot dog catering  on request.

WHERE ARE YOUR HOT DOG BUNS/ROLLS FROM?

All our Hot Dog buns are sourced from our local bakery, are handmade and freshly baked on the day of the function. We provide both white and brown (wholemeal) rolls as a standard. They contain no added preservatives.

HOW CAN I PLACE A BOOKING FOR AN EVENT?

For event bookings please call us on 0412-984221 or send an e-mail to: info@thegermanhut.com.au

CAN I RESERVE A BOOKING DATE?

If you have a particular date in mind, please book well ahead to avoid disappointment. A 50% deposit will be required to secure your booking. All bookings must be paid in full prior to the booking date. Your booking is confirmed once we have received your payment in full.

WHAT IS INCLUDED IN A BOOKING?

We offer different ‘Event Packages’, which can be customised to your needs and type of event. All our ‘Event Packages’ include:

  • Hot Dog Cart/Stand/Food truck hire
  • Trained staff
  • All utilities (Gas, etc.)
  • All food ingredients including sauces
  • Biodegradable packaging material
  • Service equipment
  • Transport to and from the event

DO YOU PROVIDE NAPKINS AND OTHER DISPOSABLES?

Yes, we provide all disposable material such as biodegradable trays, plates, wooden forks and knives, napkins etc. free of charge.

IS THERE A MINIMUM NUMBER OF GUESTS FOR BOOKINGS?

No. We offer different ‘Event Packages’ which can be customised to your needs and type of event. We do require a minimum sales volume of $800 including GST – this includes all cost.

WHAT PAYMENT OPTIONS DO YOU OFFER FOR CATERING AND EVENT BOOKINGS?

For catering and event bookings, payments can be made via electronic bank transfer, company cheque, cash or credit card. We accept Visa and MasterCard. A surcharge of 2.5% applies for credit card payments.

WHAT ARE YOUR VENUE SPACE AND ACCESS REQUIREMENTS?

We have a number of catering units suitable for pretty much any location including indoors and for events from 20 to 1000 people.

Our smallest unit has a footprint of 2 x 2m and will fit through doors and into any elevator. We have both gas and electric BBQs and usually don`t require more than 1 x 10AMP power if that.

Our food truck is solar powered and fully independent.

HOW LONG DOES IT TAKE YOU TO SET UP YOUR EQUIPMENT?

The set up time for our Hot Dog Cart/Stand is approximately 1 hour. Our staff will arrive approximately 1.5 hour before the agreed start time of the booking.

WHAT HAPPENS IF THE EVENT RUNS LONGER THAN EXPECTED?

We will start removing our equipment after the booking has been completed. In the event that extra hours are required, you will be charged for cart/stand hire and staff on a per hour rate, which will be charged after the event.

DO YOU REQUIRE POWER TO RUN YOUR CART/STAND?

We have both gas and electric BBQs and usually only require 1 x 10AMP power.

 

Enquire Now!

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